Eservus

Online concierge offering exclusive deals, savings and special offers to tenants

Eservus
  • Client

    Eservus Online Concierge Services (acquired by Lane in late 2020)

  • Role

    Lead UI Designer, Demac Media

  • Services

    Discovery & Strategy, Brand Updates, Visual Design, UI & UX Design

Eservus offers concierge services to commercial real estate communities throughout North America. Members enjoy access to premium services, securing savings of approximately 25% on entertainment purchases, including tickets, hotels, car rentals, and more.

The recent redesign of their ecommerce website underscores Eservus’ unwavering commitment to delivering exceptional customer service. Transitioning to a new platform provided an opportunity to rebuild the user experience and product management from the ground up. Simultaneously, the redesign enhanced Eservus’ branding with playful iconography, captivating photography, and an extended color palette. The result is a completely revamped site featuring a compelling brand identity, a streamlined online ordering process, and convenient delivery services to tenants’ office buildings.